Achieving Change Leadership and Business Process Reengineering and Implementing a HIPAA Program Management Office (PMO)

Because implementing ICD-10 will be the most sweeping change in the clinical documentation and payment for care the industry has experienced, understanding and following a best practices approach for Change Leadership and Business Process Reengineering is crucial for improving the probability of success and minimizing risk. This module provides payers with the knowledge and tools needed to use a proven Change Leadership and Business Process Reengineering process, which will to be shown to be essential in programs of this cost and scale.

In addition, the module discusses why it is crucial for payers to establish a HIPAA PMO in order to increase the probability of a successful ICD-10 implementation. Since ICD-10 compliance will be the largest business process reengineering and information systems implementation most payers will ever encounter, it is crucial that a payer establish a valid implementation methodology and install governance that enlists executive leadership. The module will discuss these topics and identify the skill sets, job descriptions, and reporting relationships associated with successful implementations.

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